If you need to remove a lock from your account, the following steps will help:
- Open the Yale Access App and navigate to the lock in the keychain
- Go to the guest list and select the contact and then choose REMOVE SELF
You will be prompted to verify that you would like to remove the user, in this case yourself, from the device.
If you need to remove a lock from your account and you are one of a number of owners on the lock, you can remove yourself by following the steps above and selecting REMOVE USER. You can do this provided there is another owner on the lock. If you are the sole owner on the lock, you will need to perform a factory reset.
If you need to remove a lock from your account so someone else can install it, follow the directions to restore the lock to its factory settings.