Yale Warranty

ASSA ABLOY New Zealand Ltd (“ASSA ABLOY”) guarantees its Yale products against defects in workmanship and materials.

If within 10 years of purchase a product is found to be defective. ASSA ABLOY will supply the same or equivalent product free of charge.

All electrical and electronic components used in ASSA ABLOY’s range of products excluding batteries are guaranteed for a period of 3 years from the date of proof of purchase, unless stated otherwise.

ASSA ABLOY assumes no liability under the guarantee for the following:

  1. Improper installation or failure to follow fitting instructions.
  2. Failure due to improper maintenance.
  3. Fair wear and tear.
  4. Indirect or consequential loss or damage.
  5. Cost of removal and/or replacement.
  6. Cost of freight and/or travelling time.
  7. Damage to or deterioration of plated finishes (soft finishes) or finishes exposed to a corrosive
  8. environment. As deterioration is possible under some environmental conditions.
  9. Any modification or repairs to a product, as supplied unless authorised by ASSA ABLOY.
  10. Use of replacement parts other than authorised parts.
  11. Malfunction or failure of the product due to the use of non-genuine ASSA ABLOY parts.

Nothing in the ASSA ABLOY New Zealand Limited Warranty excludes, restricts or modifies any condition, warranty, right or liability implied or protected by law where to do so would render the Warranty, or any part of it void.


Click here to view a detailed version of the Yale Warranty.